Microsoft Hiring Business Operations Associate
Kindly find the below job details and application process.
Company Profile:
Microsoft Corporation (MS) is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surfacelineup of touchscreen personal computers. As of 2016, it is the world's largest software maker by revenue,and one of the world's most valuable companies. The word "Microsoft" is a portmanteau of "microcomputer" and "software". Microsoft is ranked No. 30 in the 2018 Fortune 500 rankings of the largest United States corporations by total revenue.
Microsoft was founded by Bill Gates and Paul Allen on April 4, 1975, to develop and sell BASIC interpreters for the Altair 8800. It rose to dominate the personal computer operating system market with MS-DOS in the mid-1980s, followed by Microsoft Windows. The company's 1986 initial public offering (IPO), and subsequent rise in its share price, created three billionaires and an estimated 12,000 millionaires among Microsoft employees. Since the 1990s, it has increasingly diversified from the operating system market and has made a number of corporate acquisitions, their largest being the acquisition of LinkedIn for $26.2 billion in December 2016,followed by their acquisition of Skype Technologies for $8.5 billion in May 2011.
Posting Title: Business Operations Associate
Job Location: chennai
Qualification: Graduate/MBA
Responsibilities
· Acts as the first point of contact for Employees, Managers and HR Business Partners seeking support in HR Policy & Processes, Transactions & HRWeb (self-service).
· Assumes an ‘end to end’ ownership for all in Performance and Rewards requests. Consolidates data about common user scenarios and experiences in testing the Rewards tool.
· Ensures operational compliance or alignment with Microsoft philosophy. Guide employees/managers to navigate HRWeb to obtain information as well as promptly with other SME’s in Operations and the Rewards community as needed for more complex issues
· Actively involves in the data quality checks by understanding the different attributes that affects the Rewards process.
· Uses relevant business metrics to track his or her own work and team performance.
· Scopes problems by identifying key issues, inputs, and outcomes. Builds a job-relevant base of knowledge to solve problems.
· Primary responsibility for Rewards HR queries and ensure the queries are responded quickly
· Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
· Rewards Ops associate is highly involved in daily decision making activities especially when details received for processing are insufficient and the right party could not be reached for confirmation/approval. Guided by the policy, processes & procedure, the Rewards Ops associate is expected to make the right decision in resolving such requests
· Working in a highly data sensitive environment, responsible for protecting Data Privacy, HR access management at all time and adhering to confidentiality requirements to promote zero breach of compliance policies. Responsible for managing Sox and audit requirements.
· Maintain up-to-date Knowledge Base content on policies, procedures & FAQs and share the gained knowledge and experience individually with Area HR Ops team
· Continuously strive to gain customer satisfaction and minimize complaints on the delivery of Rewards Operation service
How to apply
All Eligible and Interested candidates can apply this Opening in online on following link.
