Greetings from VibrantMinds Technologies Pvt. Ltd. – A Campus Recruitment, Online Assessment & IT Training Company!
Note:
- This recruitment drive is OPEN for all eligible and interested candidates across India.
- it’s a completely FREE OF COST Drive organized by VibrantMinds (No Charges to any candidate, anywhere).
Company Name: Meditab Software, Inc
About Company:
One of the Leading Software Solutions Company, Ahmadabad is provider in the healthcare industry. They developed solutions that address all aspects of healthcare, from mobile functionality and telemedicine, to an all-new suite of office management tools
The company has always been at the forefront of change and innovation. Through constant collaboration with partners, they continuously develop technology that supports day-to-day.
Position 1: Quality Analyst
Position 2: Support and Implementation Analyst
Position 3: Technical Support
Experience: Fresher
Approx. Packages: Upto Rs.6,09,000/- Per Annum
Job Location: Ahmadabad (Work from Office)
Bond: 03 Years
Shift Timing: Day Shift
Eligibility Criteria:
- Education: BE / BTech/ ME/ MTech/ BCA/ BCS/ BSc/ MCA / MCS / MSC (All Branch)
- Batch: Pass out Year 2023, 2024 & 2025 Batch Only
- Percentage: Above 75% in 10th & 12th is required
Role & Responsibilities:
- Need to Write and Execute Test Cases
- Report Bugs with proper details.
- Need to participate in discussions with multiple teams
- Need to analyze and understand the Functional Specification Documents
Skills Required:
- Analytical and logical ability
- Problem-solving ability
- Decision making capability
- Familiar with SDLC and Software Engineering concepts
- Basic knowledge of Database/SQL, optional
- Basic knowledge of any one programming language (C, C++, C#,VB .Net, Java, or VBScript). Optional
Shift Timings: Night Shift
Eligibility Criteria:
- Education: BE / BTech/ ME/ MTech/ BCA/ BCS/ BSc/ MCA / MCS / MSC (All Branch)
- Batch: Pass out Year 2023, 2024 & 2025 Batch Only
- Percentage: Above 70% in 10th & 12th is required
Role & Responsibilities:
- Provide technical support to US Healthcare clients (EHR, EMR) via email, phone, and other channels.
- Guide clients through system setup and issue resolution.
- Track and follow up on incidents with internal teams and clients.
- Log, classify, and prioritize incidents based on impact and urgency.
- Resolve issues, restore services, and ensure timely incident closure.
- Maintain incident ownership, tracking, and communication.
- Establish strong client relationships and collaborate with software developers.
Skills Required:
- Ability to work independently and meet deadlines.
- Strong troubleshooting and problem-solving skills.
- Proficiency in handling hardware/software issues and internet applications.
- Excellent communication, organization, and presentation skills.
Educational Criteria:
- Education: BE / BTech / ME / MTech (CS/ IT/ EC Branch Only).
- Batch: Pass out Year 2023, 2024 & 2025 Batch Only
- Percentage: Above 70% in 10th & 12th is required
Role & Responsibilities:
- Providing technical support to US Healthcare clients (EHR, EMR) via E-Mail, phone, and other electronic mediums.
- Talking clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues.
- Work with the internal teams and the clients to take followup of the incidents and get the things done.
- Logging client queries using service management tools to record each & every query.
- Detect, record, and classify the incidents & provide initial incident support.
- Investigate, prioritize and diagnose the incidence based on impact & urgency.
- Resolve incidents and recover service as per agreed service levels & close the incidents.
- Maintain ownership, monitoring, tracking & communications about incidents.
- Provide management information about Incident Management quality and operations.
- Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.
How to apply: https://forms.gle/DTAKjkuqqTfygQ896
Regards,
VibrantMinds Technologies Pvt. Ltd.
Visit us: www.vibrantmindstech.com | 9503579517 |
Address: 2nd Floor, Viva Building, Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058
Check our Success Stories: https://vibrantmindssuccessstories.blogspot.com/
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