Note: Candidates those who have appeared last three months should not apply.
Dear Candidate,
Greetings from VibrantMinds Technologies (Fresher Recruitment & Assessment Solutions Company)!!!
We, www.VibrantMindsTech.com are pleased to inform that we are organizing Campus Drive by MNC - Fiserv,Pune is looking for Service Desk Associate.
Excellent Opportunity for to start your career with MNC Fiserv, Pune…!!!
Don’t miss the opportunity...!!!
Kindly find the below details.
Company Profile:
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.
Job Title: Service Desk Associate
Education Criteria:
· BE, Btech, MCA, BSc(IT), BCA (Any Stream) –2018 pass outs
· Percentage Criteria - 50 % throughout
Approx Package: Rs 2,90,000/- per annum
Required Skill set:
· Basic understanding of Windows Client and Server Operating systems, Windows event Logs.
· Basic Networking knowledge, Operating system, Antivirus Understanding and troubleshooting skill.
· Basic Operating system troubleshooting skills.
· Basic understanding of Operating system, Office suite, Outlook, VPN, Wireless, Mobility, Desktop and laptop issues.
· Strong analytical skills
· Ability to function in a self-directed environment.
· Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success. Should be positive, proactive, and readily embraces change
· Ability to handle clients professionally during all interfaces.
· Should be capable of working in a 7*24 support environment.
· Strong written and verbal communication skills.
Key areas of responsibility:
· Provide troubleshooting and technical support via phone, web based tools internal supported applications.
· Advise customers regarding the product's proper use and address specific user issues and requests.
· During problem escalations, act as a liaison between customers and Tier 2 supports. Candidate will assist the customer base during various installation processes remotely.
· Adequate knowledge of products, system utilities, and operating systems to investigate system issues and provide accurate solutions to them
· Represent in a professional manner and communicate effectively to stakeholders
· Maintain the highest level of customer satisfaction by resolving all technical and non-technical issues and concerns.
· Other duties as assigned.
Job Location: Pune
Drive Date: Tuesday, 2nd April 2019 @ 10.30 am
Drive Venue: “VibrantMinds Technologies Pvt. Ltd” 2nd Floor, Viva Academy Building, Near St. Mary’s Church & Vardhman Bharat Petrol Pump, Mumbai-Bangalore Highway, Warje, Pune.
To Apply: Click Here
Recruitment Process:
1. Group Discussion
2. Paragraph writing test
3. Technical Interview
4. Managerial Interview
Regards,
Team Placements,
VibrantMinds Technologies |Pune
